Shipping & Delivery
We prioritize the safe arrival of your delicate heirloom-quality dolls. All orders are processed and shipped within 3-5 business days. We offer standard ground shipping for a flat rate of $12.50, which typically takes 3-5 business days to arrive. For expedited delivery, please contact us directly to discuss our express shipping options.
Our Return Policy
We understand that your collection is a personal treasure. To ensure the highest quality of our heirloom silicone dolls, we have established a simple and caring return process for our customers.
For a full refund, please contact us within 14 days of delivery. The item must be in its original, unused condition with all packaging and accessories included. We will process your refund within 5-7 business days upon receipt of the returned item.